Terms & Conditions

By registering an account on P2XChange ("the Platform"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Platform. These terms apply to all users, including merchants and general traders.

P2XChange operates as a peer-to-peer (P2P) trading facilitation platform. We provide technology infrastructure to connect buyers and sellers of USDT cryptocurrency. P2XChange is NOT a financial institution, bank, money service business, or exchange operator. We do not hold, manage, or control user funds except as temporary escrow during active trades. We do not provide investment advice. All trades are executed at the sole discretion and risk of the parties involved. P2XChange is not liable for losses arising from price volatility, counterparty default, or market conditions.

You must be at least 18 years of age to use this platform. By registering, you confirm that you are legally permitted to engage in cryptocurrency transactions under the laws of your jurisdiction. P2XChange reserves the right to restrict or terminate accounts in regions where such activities are prohibited.

All users are required to complete Know Your Customer (KYC) verification before trading. You agree to provide accurate, current, and complete identification documents. Providing false or fraudulent identity information is grounds for immediate and permanent account termination. Your KYC data and biometric face data are stored securely and used solely for identity verification purposes. By submitting your data, you consent to our use of AWS Rekognition for biometric face comparison.

P2XChange collects and retains the following data: identity documents, selfie photos, login records (IP address, device, timestamp), transaction history, chat messages, and payment information. All data is retained for a minimum of 7 years in compliance with financial regulations. Your data will not be sold to third parties. We may disclose data to law enforcement agencies when required by law or when we detect illegal activity. By using the Platform, you consent to this data retention policy.

P2XChange maintains a strict zero-tolerance policy against money laundering, terrorism financing, and all other illegal financial activities. We actively monitor all transactions for suspicious activity. Users found to be engaging in structuring transactions to avoid reporting thresholds, layering funds through multiple accounts, or using the platform as a vehicle for money laundering or fraud will face immediate account freeze, forfeiture of all funds on the platform, and mandatory reporting to relevant law enforcement authorities. We cooperate fully with all regulatory and law enforcement requests. Any attempt to exploit P2XChange for illegal purposes will be prosecuted to the fullest extent of the law.

Users agree to complete trades in good faith and within the agreed payment window. Buyers are responsible for making accurate payments using the exact account details provided. Sellers must release USDT promptly upon confirming payment receipt. Manipulation, fraud, collusion, or any form of market abuse is strictly prohibited. Cancel abuse (repeatedly cancelling trades without justification) may result in trading restrictions.

Merchants agree to maintain accurate and fair pricing. Merchant security deposits may be forfeited if the merchant is found to have defrauded users or violated these terms. Merchants are responsible for the conduct of their team sub-accounts. P2XChange reserves the right to revoke merchant status at any time without prior notice if a breach of terms is detected.

P2XChange provides a dispute resolution service as a courtesy. We will review evidence including chat logs, payment screenshots, and face verification records to make a determination. Our decision is final. P2XChange is not liable for any financial losses arising from dispute outcomes. We aim to respond to all disputes within 24 hours.

To the maximum extent permitted by law, P2XChange and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform.

P2XChange reserves the right to modify these Terms at any time. Users will be notified of material changes. Continued use of the Platform after changes constitutes acceptance of the new Terms.

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in the courts of the relevant jurisdiction.

For questions about these Terms, please contact us via Telegram: @p2xchange_notify_bot